Shipping Policy
Once we receive your order, we take 1 business day (excluding Fridays and Saturdays and official holidays) to process your order in case you want to modify or cancel your order. The courier delivers your order up to 5 working days depending on your area (Exceptions sometimes occur outside of our control but we will always be on top of it to fast track your delivery).
Refund & Exchange Policy
– Personne Wear will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 5 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.
- Return & Exchange shipping fee is the customer’s responsibility unless it was a shipping error on Personne wear part. Return & Exchanges costs 65 EGP for Great Cairo and Alexandria, 80 EGP for Delta, Canal, and Upper Egypt, 100 EGP for all other areas.
